Duggal Insider: Decorating Retail for the Holidays
12/20/2012
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In preparation for the holiday season, Duggal Visual Solutions produces hundreds of thousands of visual elements in the form of large format prints, window displays, light boxes, and interactive fixtures for the world's leading retailers. But the job is not done until Duggal's large in-house installation team and global network of installation partners do their part. Duggal is present in every state and market in the U.S., as well as having teams positioned globally.
In October and November Duggal completed a 694 location installation program for Bath & Body Works. For this program the on-site store managers collectively rated Duggal 4.98 on Professionalism and 4.99 out of 5 on Overall Performance. "We are very proud of the team we have built", says Michael Duggal, CEO. "I am proud of how our clients rate us today, and we always learn from each program about what we can do to make them even better the next time so that is why we feel our installation satisfaction forms are so important as a learning tool." Duggal adds, "and I am very mindful when client store managers write additional comments. With the Bath & Body Works project, over 300 store managers took the time to write a note of appreciation about the team. That says a lot to me."