CAREERS

Production Manager – Client-Facing

Production Manager – Client-Facing (Print & Retouching)

Salary: $66,500 to $75,000 & Benefits

Location: Brooklyn, NY 11205

Position Overview

We are seeking a highly organized, detail-driven Production Manager who thrives at the intersection of client service and technical execution. This role requires exceptional client-facing communication skills paired with strong expertise in print production, high-end retouching workflows, and rigorous quality control standards.

The ideal candidate understands both the creative and production sides of the business — able to translate client objectives into flawless, press-ready deliverables while maintaining confidence, clarity, and professionalism in every interaction.

Key Responsibilities

Client Leadership & Communication

  • Serve as a primary point of contact for clients throughout production cycles
  • Clearly communicate timelines, technical requirements, and deliverable specifications
  • Manage expectations while proactively identifying solutions
  • Lead production calls and provide status updates with clarity and authority
  • Build trusted, long-term client relationships

Print Production & Technical Oversight

  • Oversee print production from concept through final output
  • Ensure files meet press specifications (color profiles, bleed, trim, resolution, etc.)
  • Manage color accuracy and consistency across substrates and finishes
  • Collaborate with retouches, designers, and press teams to ensure seamless execution
  • Review proofs and press checks as needed

Retouching & Image Production Expertise

  • Understand high-end retouching workflows and standards
  • Evaluate image quality, compositing accuracy, color correction, and finishing
  • Provide technical feedback to retouching teams
  • Ensure assets are optimized for both print and large-format applications

Quality Control & Risk Management

  • Implement rigorous QC processes before files go to print
  • Identify potential production issues early and mitigate risk
  • Maintain version control and file organization standards
  • Ensure brand consistency across all outputs

Qualifications

  • 5+ years’ experience in print production, creative production, or agency production
  • Strong understanding of retouching processes and image standards
  • Deep knowledge of print specifications, color management, and file prep
  • Exceptional attention to detail and quality control discipline
  • Confident and polished client-facing communication skills
  • Ability to manage multiple projects simultaneously
  • Experience working in fast-paced, deadline-driven environments

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creative vision to life!