Privacy Policy

Duggal will never sell or distribute externally your personal information.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your Name, Email address, Mailing address, Phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services
Do we use cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits
  • Keep track of advertisements

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders .

Third Party Disclosure

No, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

See more at:http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously
  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website
  • Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above

Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By emailing us
  • By logging into their account
How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It’s also important to note that we do not allow third party behavioral tracking

Children Online Privacy Protection Act (COPPA)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

We will notify the users via in site notification

  • Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be accordance with CAN SPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is used
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can

  • Follow the instructions at the bottom of each email
Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Duggal Visual Solutions
43 W. 24th Street
New York 10010
info@duggal.com

Last Edited on 2018-11-01

Sustainability Policy

At Duggal, Sustainability means a philosophical commitment to innovate, detoxify and recycle across all aspects of our supply-chain and production processes. We realize that there is no such thing as a zero-carbon production process, but by eliminating environmentally hazardous materials throughout our product line and working with our customers, we can truly make a difference. We are raising the bar for the entire graphics industry to adopt environmentally responsible practices and reduce their collective ecological footprint.

Environment

In creating Duggal’s sustainability vision we drew inspiration from resources such as the Natural Step, Cradle to Cradle and Life Cycle Analysis that are sustainability frameworks to aid in environmentally friendly product development, printing processes as well as responsible end of life management. Products like Eco Weaves, Eco Ultra Poplin, and Eco Wallpaper have allowed us to offer immediate alternatives to their toxic substitutes used as a standard by the rest of the industry. Our entire Eco-Imaging product line is designed as a closed loop system, so when the products manufactured reach their end of life, they are transported to our partner recycling facility and brought back into the production chain. Currently we are recycling between 80 – 90% of all waste in each of our four main production facilities.

In our corporate location on 29 West 23rd Street, we worked with ITAC (Industrial + Technology Assistance Corporation) to reduced our lighting energy usage by over 60%. ITAC replaced all of our 275 bulbs with energy efficient bulbs to save energy and reduce costs. Over the next year we hope to update our heating and cooling system to reduce our energy usage even more.

Commitment
  • We will identify and create one or more continuous improvement projects for our facility’s sustainability performance.
  • We maintain an on-going effort to prevent pollution by emphasizing reduction, reuse, and recycling in each of our facilities.
  • We are determined and passionate about sharing information on sustainability performance with all stakeholders.
Safety

Duggal is committed to providing safe environments in which to work. All locations must be in compliance with Occupational Safety and Health Administration (OSHA), Environment Health and Safety (EHS) regulations and other regulatory requirements. Safety issues and violations of regulatory requirements will be addressed promptly. In addition to meeting our obligations, Duggal takes proactive initiatives to make safety a top priority. Duggal will establish and maintain programs that will manage safety concerns in all of our facilities. We will never ask or expect an associate to perform any task or operate any machinery that is considered unsafe. Associates are charged with the responsibility for maintaining safe practices and conditions in everything they do.

Commitment
  • We will identify and monitor applicable EHS regulations and maintain compliance.
Labor and Employment

Duggal believes that all people should be treated with dignity and respect. Any conduct that fails to show appropriate respect to others including fellow associates, customers, professional customers, vendors and suppliers violates our values. The following are examples of unacceptable conduct: insults; threats; intimidation; profanity; ridicule; vulgarity; discrimination; harassment; physical or verbal abuse; sexually explicit humor; conversation or behavior; gossip; slurs or stereotyping; unwelcome sexual advances; unwelcome touching or invasion of personal space; ignoring the rights of others; and insensitivity to the beliefs and customs of others.

Duggal complies with all federal, state, provincial and local employment laws including regulations on pay rates, overtime, occupational health and safety and equal employment opportunity. As an equal opportunity employer, Duggal is committed to ensuring that associates work in an environment of mutual respect, free of harassment and discrimination. Duggal will not discriminate against any associate or applicant with regard to race, color, gender, sexual orientation, age, religion, national origin, disability or any characteristic protected by applicable law.

Commitment
  • We will identify and monitor applicable Federal, State/Provincial, and/or local employment labor laws and maintain compliance.
Terms & Conditions
Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Duggal Visual Solutions’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Duggal Visual Solutions’s web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Duggal Visual Solutions at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on Duggal Visual Solutions’s web site are provided “as is”. Duggal Visual Solutions makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Duggal Visual Solutions does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Duggal Visual Solutions or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Duggal Visual Solutions’s Internet site, even if Duggal Visual Solutions or a Duggal Visual Solutions authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Duggal Visual Solutions’s web site could include technical, typographical, or photographic errors. Duggal Visual Solutions does not warrant that any of the materials on its web site are accurate, complete, or current. Duggal Visual Solutions may make changes to the materials contained on its web site at any time without notice. Duggal Visual Solutions does not, however, make any commitment to update the materials.

Links

Duggal Visual Solutions has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Duggal Visual Solutions of the site. Use of any such linked web site is at the user’s own risk.

Site Terms of Use Modifications

Duggal Visual Solutions may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Duggal Visual Solutions’s web site shall be governed by the laws of the State of New York without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.